At RRP Vogue, we want our customers to be satisfied with their purchases. If you are not completely happy with your order, you may request a return or refund under the following conditions.
You may request a return within 7 days of receiving your order if the product meets the following conditions:
The item is unused and in its original condition
The item is in the original packaging
The product is not damaged by the customer
To request a return, please contact us with your order details and reason for return.
Certain products may not be eligible for returns, including:
Used or damaged items caused by the customer
Personal care and beauty products that have been opened
Items purchased on special promotions or clearance sales (unless damaged)
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within a few business days using the original payment method.
If you receive a damaged, defective, or incorrect item, please contact us immediately. We will arrange a replacement or refund after verifying the issue.
Customers may be responsible for return shipping costs unless the product was damaged, defective, or incorrect.
If you have any questions about returns or refunds, please contact us:
RRP Vogue
📍 No 26, Siri Weerasundararama Mawatha, Balangoda, Sri Lanka
📞 +94 77 935 2487
